Sunday, 20 April 2014

New Marks and Spencer Beauty Hall

This Thursday I was lucky enough to be invited to visit Marks and Spencer in Nottingham to check out their new Beauty Hall. The store itself has had a massive overhaul and involved the addition of an extensive beauty department which I think is going to be rolled out to M&S stores nationwide soon!

When I got to the store I was met by Jade who does the PR, and I was also lucky enough to meet Gemma a fellow beauty blogger. We went to the café to have a bit of a chat and a much needed coffee, the café itself has had an expansion and you can now look out onto a picturesque church garden. It was a lovely place to be, the perfect place to have a sit down and a drink after a long day shopping,and the view is so pretty you can forget you’re in a busy city. The café stocks food that is available to buy in the store, we were given some bits to sample and it was all delicious! Whilst in the café we had a chat with Mark who is the store manager, he talked us through the ideas behind the redesign of the shop and it was obvious how excited and proud he was to bring a better experience to the customer. In fact we met with various staff throughout the day and all of them gave the impression that they were so passionate and enthusiastic about the store. Helen gave us a tour of womenswear and I have to admit I was impressed, there were so many items that I would love to wear, especially from the limited collection. The next stop was lingerie, I have always bought underwear from M&S and it was all so beautiful I will definitely be going there soon to replace some old bits and pieces. The whole shop is focused on making shopping easier and convenient for the customer by providing them with more inspiration and when walking around the store it was apparent that a lot of work had gone into making the layout perfect for stress-free shopping.








So now onto the beauty department which was unquestionably the highlight of my day, we were shown around by Michelle and you could tell from her knowledge she was so passionate about beauty. The department was spacious and light making it a pleasure to shop in, most of the products offered testers and the staff were more than willing to provide small pots for taking away some to try. Michelle had been trained by the individual brands so she really knew their stuff, and being beauty enthusiast herself Michelle had first-hand experience of a lot of the products, perfect for giving us some great tips! The products were all beautifully laid out which added to the shopping experience and really made you feel like you were browsing somewhere luxurious. 

I was really impressed with the range of brands that they had to offer, from their traditional Autograph range to a really intriguing brand I’d never heard of called Skyn Iceland which is apparently used by Heidi Klum! I loved the fact there was a mix of well-known brands such as Ren and Nuxe but also a lot of other brands that I hadn’t heard of, I love discovering new brands and I left with a list of products I’d like to try in the future. I think that the M&S beauty hall is making a lot of the brands more accessible to buy on the high street, Apivita for example which is a natural greek brand I have been wanting to try for a while. I could spend hours browsing the brands and I will definitely be returning to quiz Michelle on some more of her favourite products. 

My favourite thing about the beauty department is that the trained staff like Michelle have no loyalty to a particular brand their advice is unbiased and their only concern is making sure you walk away with something that is right for you. Combine this with the fact they offer amazing brands which are less mainstream gives Marks and Spencers the edge over some other department stores. Marks and Spencer Nottingham now stocks a multitude of brands including Ren, Nuxe, Skyn Iceland, Apivita, Murad, Bliss, Glam Glow, H20+, Filorga, Diego Dalla Palma, Phillip Kingsley and Leighton Denny, together with a variety of M&S own brands such as Pure and Autograph.

The morning was lovely and all of the staff we met on the day (Mark, Michelle, Helen and Sarah) were so friendly they really made the day. It was clear that Marks and Spencer is a company which is committed to providing quality to all their customers. Thanks for the amazing day!

Lots of Love




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7 comments:

  1. I also love to discover new brands.....very nice post....xoxoxo....^_^

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  2. It was such a fab day! I enjoyed every bit of it and it was so lovely to meet you Megan! We should hang out soon!

    Gem xx
    http://www.gemmameansjewel.com

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  3. M&S have some really great things don't they! Whilst at university my local store got the beauty hall and I was amazed at what they started to stock.
    Amy x | A Little Boat Sailing

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  4. such colorful life
    lady need do something to make our life be beautiful
    wanna live in this happy life
    and thank you for sharing your life here
    love you and send my kiss to you

    http://me-poppy.blogspot.com/


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  5. that beauty hall seems really nice, with different types of products
    xxxx
    http://loadsof-joy.blogspot.com

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  6. So glad to have read this.
    I didn't realise Nottinghams M&S had a beauty section so I'll definitely be making a trip there.
    I'm guessing it's the larger one near paper chase?
    xx
    dreamsof-newyork.blogspot.co.uk

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  7. I was just browsing through & stumbled upon your lovely blog - It looks gorgeous and it has interesting posts that I can relate to. I'm now following you via gfc, keep in touch love x

    Benish | Feminist Reflections

    ReplyDelete

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